Returns & Exchanges
At Dirty Pro Tools, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you have changed your mind or received a faulty item, our team is committed to a fast and fair resolution.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a unique Return Merchandise Authorization (RMA) number.
Pack Securely
Ensure the item is in its original packaging with all accessories included, and clearly mark the RMA number on the outside of the shipping box.
Ship the Item
Send the package back to our warehouse using a tracked courier service to ensure your return arrives safely and can be processed without delay.
Inspection and Refund
Once our technicians inspect the returned goods, we will process your refund or exchange within 3-5 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing